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As HOTTOP online store, we are committed to protecting your personal information. This privacy policy, together with the HOTTOP website terms of use and other documents referred to, governs the collection and processing of personal data (yours and other data you provide to us). Please review the document below to get an idea of how your personal data is processed and how we will treat it. By submitting your information in the registration form, you agree to the provisions of this Privacy Policy.
In order to comply with the law on data protection, the operator of personal data is the "HOTTOP" online store.
We process the information you provide in accordance with the Law. The purpose of processing personal data is to ensure the fulfillment of our obligations and to ensure the protection of our rights arising from your registration. We process data in accordance with the rules set out below.
We may collect and process the following information about you:
1.1 Information you provide to us. You can register on our website hottop.az and provide us with information about yourself by creating an account or by e-mail. This includes information you provide when you register on our website, sign up to become a consultant, search for products, place an order on our website, participate in discussions or other activities on social media or online. Also, when you participate in contests, promotions, or surveys, or when you report any problems on our site, you participate in the exchange of information and transmit your information. The information you provide to us may include:
· Name, surname, patronymic
· Date of birth
· Address
· Email address
· Mobile phone number
We hope you will provide us with the information shown. However, if you do not wish to disclose your personal information to us, please do not provide your personal information. Please note that if this information is not provided, in some cases we may not be able to provide you with the services you have requested.
1.2 Information we collect about you.
Each time you visit our site, we may automatically collect the following information:
· Technical information, including information about the Internet Protocol (IP) address used to connect your computer to the Internet, your username, your browser type and version, time zone settings, browser plug-in types and versions, operating system and platform;
· Information about your visit to our site and after you visit our site (including date and time) including your browsing history with full Uniform Resource Locators (URL), products viewed or searched for, page responsiveness, loading errors, access time to some pages, information about the actions taken on the page (swiping, clicking and swiping), as well as the methods used to leave the page, as well as the telephone number used to call our customer service department
1.3 Information we receive from other sources.
We may receive information about you when you use any other websites we operate or any other services we provide. We also work closely with and may receive information from third parties (including, for example, business partners, maintenance subcontractors, payment and delivery services, advertising network services, analytical organizations, search information agencies, rating agencies).
We use the collected information about you to perform the following tasks:
· Tell you about other goods and services we offer that are similar to the goods you have already purchased or inquired about;
· Monitor and verify compliance of your activity with our business policies and regulations;
· Providing you with, or allowing third parties to provide, information about goods and services that we think may be of interest to you. We will only contact you by electronic means (email or SMS) to inform you about goods and services previously sold or discussed for further sale. We will use these methods to provide information only with your consent. If you change your mind and do not want your data to be used in this way, or if you do not want your data to be shared with third parties for marketing purposes, please tick the appropriate box in your account or contact customer service by sending an email. Call CustomerService@hottop.az or customer support;
· Notification of changes to our list of services;
· To ensure that the content of our site is presented in the most effective way for you and your computer;
· Site administration and internal operations management, including troubleshooting, data analysis, testing, research, statistics collection and surveys;
· To improve our site to provide the most efficient way to provide information to you and your computer;
· To ensure the security and continuity of our website;
· To measure or understand the effectiveness of advertising we serve to you and others, and to provide you with relevant promotional materials. This includes customer satisfaction surveys and other similar surveys;
· Preparing offers and recommendations for you or other users of our site about goods and services that may be of interest to you or them;
· To respond to inquiries and properly expressed legal requests from you and other 3rd parties (law enforcement agencies, etc.).
3.1 We do not sell, share or trade your personal information.
3.2 We may provide access to your personal data and allow the processing of your personal data by companies that are members of our group (the parent holding company and its subsidiaries) to support us in carrying out the activities referred to in clause 2. (Use of Information).
3.3 We may provide access to your personal data and may allow a limited number of third parties to process it in strictly limited circumstances for the following purposes:
· Business partners: Suppliers and subcontractors, to fulfill contracts with them or with you. Among others, this category includes the following organizations: carriers, debt collectors, providers of factoring and logistics services (such as pickup and packaging), providers of customer support services, etc., as well as government authorities upon request.
· Advertising agencies and ad networks that need information to select and serve advertising campaigns that will be of interest to you and others. We do not disclose personally identifiable information to our advertising organizations, but we may provide them with aggregated information about our users (for example, we may inform them that approximately 500 people under the age of 30 clicked on an ad on a given day). We may also provide this aggregate information to advertisers so that they can target their ads to their intended audience (eg, new consultants who represent a certain area).
· Analytics providers and search engine developers who help improve and optimize our site.
· Solution providers that enable us to send you our communications (including marketing communications or customer satisfaction surveys where you have consented to receive such information), such as bulk messaging and bulk SMS solution providers.
· If our company or substantially all of its assets are acquired by a third party that holds personal customer data, it will be one of the assets that will be transferred.
· If we have a duty to disclose your personal information to comply with legal obligations or to enforce our policies and/or terms of use, as well as other applicable agreements; or to protect its rights, property, or ensure the safety of its customers or others. This includes sharing information with other companies and organizations to protect against fraud and reduce credit risk.
All information that you provide to us and that we collect about you is stored on secure servers. All payments made online are encrypted using SSL technology and will be processed by third party providers. We do not store or collect information about debit and credit cards used for online transactions.
The information we collect about you may be transferred and stored within and outside the Republic of Azerbaijan in accordance with the requirements of the legislation of the Republic of Azerbaijan. They may also be processed by employees located outside the Republic of Azerbaijan who work for us or one of our suppliers. These employees may, among other tasks, fulfill your order, process your payment details, process your rewards under the Success Plan, and provide support services. By submitting your personal data, you agree to their transfer, storage and processing. We will take all necessary steps to ensure the security of your information and to comply with the Privacy Policy and applicable laws.
If we have given you (or you have chosen) a password that allows you to access certain parts of our hottop.az website (hereinafter "Your Account"), you are responsible for maintaining the confidentiality of this password. Please do not share your password with anyone. If you share your password with any third party, you are responsible for all activities that occur under your account. If you lose control of your password, you may also lose control of your personal information and may be subject to legally enforceable actions on your behalf. Therefore, if your password is stolen for any reason, you must notify us immediately and change your password. We will never ask for your password, except for the username authentication process to access the site. Our employees meet advanced information security requirements.
Unfortunately, data transmission over the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site. Any data transmission is at your own risk. Once we receive your information, we will use clear procedures and security measures to prevent unauthorized access to your personal information.
6.1 Marketing Information. You have the right to ask us not to process your personal data for marketing purposes. If we intend to use your information for specified purposes, or if we intend to disclose your personal information to any third party for specified purposes, we will generally (before collecting your information) inform you. You can exercise your right to object to such processing by checking the appropriate boxes on the forms we use to collect your data (mainly CAF). You can also exercise your right at any time by checking the appropriate box in your account or by contacting our customer service department at CustomerService@hottop.az and calling customer service.
6.2 Access to Information. Upgrade and removal. You have the right to access the information collected about you and to request that it be changed or deleted. You can view, verify and correct most of your personal information by logging into your account. In general, we do not make manual changes to your personal information because it may be difficult to verify their identity remotely. However, it is your responsibility to promptly and promptly update personal information if any inaccuracies or changes occur. Based on your request sent to CustomerService@hottop.az, we will close your account as soon as possible in accordance with the applicable law. We retain closed account information for law enforcement, fraud prevention, debt collection, dispute resolution, problem resolution and other legal actions.
We entrust you with the processing of personal data to the extent and for the purposes specified in the Rules, and you agree to process such data in a manner that ensures compliance with the applicable Law, in particular the rules governing the processing rules, and to protect the entrusted data.
The sole purpose of processing your personal data is to comply with the provisions of the Regulations. In particular, you should:
· To process only the personal data entrusted to you by us within the scope of the above personal data processing purposes,
· Take no action. Directed to further transmission of personal data by any method not specified in this document, unless otherwise provided by the provisions of the law,
We reserve the right to review the security measures of the trusted personal information you use. You must give us the opportunity to perform such verification immediately upon receipt of our request.
You agree to respond promptly and correctly to all questions we ask about the processing of personal data entrusted to you in accordance with this Privacy Policy and Rules, in particular questions about the personal data protection methods you use.
As agreed between us, when files containing personal data are sent between us and sent over a public network, the security of these files will be ensured by means of encryption used to protect personal data.
We are not responsible for your obligations to third parties in connection with the processing of personal data in violation of the provisions of this Personal Data Protection Policy and Regulations or in accordance with your obligations to those to whom you have authorized the processing of personal data.
Our website uses cookies (small files placed on Users' hard drives) to distinguish you from other users of our website. This technology helps provide you with a positive experience using our site and allows us to improve our site. We use cookies to help analyze data flow. In addition, they are used to personalize services, content and advertising, as well as to measure the effectiveness of advertising.
Certain cookies contain Personal Information - for example, a cookie saves a User's name by clicking "Remember me" when logging in. Most cookies do not collect User-identifying information, but rather collect more general information such as login method, use of HOTTOP websites, and User location.
HOTTOP offers certain services that are only available through the use of cookies.
In general, cookies perform four different functions.
8.1 Basic cookies
Some cookies are essential for our website to function. For example, they allow HOTTOP to identify registered Users and provide them with access to the entire website.
If a Registered User disables cookies, some pages may not be available
8.2 Performance Cookies
Other cookies may be used to analyze how Users use websites and to monitor website performance. This allows HOTTOP to provide high quality service by customizing applications and quickly identifying and correcting any issues that arise. For example, performance cookies can be used to track the most popular pages and determine why certain pages are receiving error messages. These cookies may also be used to determine which products and services may be of interest to users based on their browsing history on the website.
8.3 Functional Cookies
Functional cookies are used to allow the HOTTOP website to remember certain User preferences.
8.4 Behavioral advertising cookies
HOTTOP may use cookies to provide its Users with advertisements based on their interests. In addition, HOTTOP may use third-party cookies for market research, revenue tracking, as well as improving website functionality and monitoring compliance with these terms and copyright policies.
Users can always refuse cookies if their browser allows them, although this may interfere with the use of some HOTTOP Systems.
Any changes we may make to our Privacy Policy in the future will be posted on our website and, if necessary, sent to you by email or other means. The changes will also be available in our facilities. Changes take effect from the date of publication. Your use of the site following the posting of a revised Privacy Policy or placing an order with us constitutes your acceptance of the changes.
Questions. Comments and requests regarding the Privacy Policy are accepted and sent to our customer service department or to the e-mail address: CustomerService@hottop.az If you believe that we have violated the Privacy Policy, please write to the indicated address or call our customer service department. Please describe your complaint about a violation of the Privacy Policy in as much detail as possible. We will investigate your complaint immediately.